Once Upon a Sleepover
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  • SLUMBER PARTY SPECIALS
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  • More
    • Home
    • ABOUT US
    • THEMES
      • PENELOPE POODLE
      • PARIS
      • PRETTY IN PINK
      • BUTTERFLY
      • FLAMINGO
      • UNICORN
      • HIPPIE HIPPIE SHAKE
      • HARRY POTTER
      • AVENGERS
      • SUPER MARIO
      • STAR WARS
    • INVITATIONS & GAMES
    • SLUMBER PARTY SPECIALS
    • PRICING
    • TESIMONIALS
    • FAQ
    • CONTACT US
    • CAKES BY HARRIET
    • NUTMEG & PEPPER CATERING
    • BLOG
    • PRIVACY POLICY
Once Upon a Sleepover
  • Home
  • ABOUT US
  • THEMES
    • PENELOPE POODLE
    • PARIS
    • PRETTY IN PINK
    • BUTTERFLY
    • FLAMINGO
    • UNICORN
    • HIPPIE HIPPIE SHAKE
    • HARRY POTTER
    • AVENGERS
    • SUPER MARIO
    • STAR WARS
  • INVITATIONS & GAMES
  • SLUMBER PARTY SPECIALS
  • PRICING
  • TESIMONIALS
  • FAQ
  • CONTACT US
  • CAKES BY HARRIET
  • NUTMEG & PEPPER CATERING
  • BLOG
  • PRIVACY POLICY

FREQUENTLY ASKED QUESTIONS

HOW SOON SHOULD I BOOK MY PARTY?

As soon as possible! Since we are mostly a weekend business, we book fast. Please contact us as soon as you know your date so that we can help you create lifelong memories for your kiddos! 

HOW LONG DOES IT TAKE TO SET UP AND TAKE DOWN A PARTY?

It can take anywhere between 30 to 45 minutes. Prior to your party, one of our team members will schedule a set up time with you. 

WHAT IF I NEED TO CANCEL OR POSTPONE MY PARTY?

We get it, things happen. If you need to postpone, we will work with you to reschedule your event to another day that will work. The deposit will be applied towards the cost of another party. 

WHAT IF THE GUEST OF HONOR BECOMES ILL?

We will gladly work with you to choose an alternative date for your party. The deposit will be applied towards the cost of another party.  

PETS AND SMOKE-FREE REQUIREMENTS

We ask that no pets are in or directly around the party setup area.

All parties MUST be set up in a smoke-free environment.

If the teepee tents and accessories are soiled with the smell of smoke the hirer will be charged a cleaning fee.

HOW MUCH ROOM IS REQUIRED?

Each teepee requires approximately 1.2 x 2.2 that includes the mattress and tray. 

WHAT IS THE DIY SET UP OPTION AND WHERE IS PICK UP LOCATION

The DIY set up option requires you to collect and return the slumber party packages to Once Upon a Sleepover in Wakerley Qld, set up and pack down the party yourself at no charge, just the standard hire fees.

DO I NEED TO PAY A BOND?

We DO NOT require a bond for party packages set up, styled and packed down by the Once Upon a Sleepover Team. However, we do require payment of $100 DIY set ups. For security purposes we also request a copy of your Drivers’ Licence if you’re undertaking the DIY option.

DO YOU REQUIRE A DEPOSIT?

Yes-We require a $50 deposit to secure your booking with the remaining balance due a week before your Slumber Party. 

All parties must confirm final guest numbers a week before the slumber party otherwise full amount will be charged. 

HOW DO I PAY FOR MY SLUMBER PARTY?

Payments can be made via direct bank deposit, Visa, Mastercard or PayPal, however PayPal fees will be charged to the customer Transfer via EFT is our preferred method of payment. 

DELIVERY & SET UP TIMES

Delivery times are between 8.00am to 4.30pm

While we understand that every party is a special event and we do try to have all parties delivered by 3.30pm, we are also governed by location and travel time, which may extend delivery to 4.30pm.


Delivery times are confirmed between 2 to 3 days before your party as we take bookings up to that time.

We will endeavour to accommodate all Slumber Parties where possible. If you require your Slumber Party to be setup upstairs, we would really appreciate some help with carrying everything upstairs.

CAN WE MIX & MATCH THE THEMES

Absolutely! If your child's having difficulty in choosing from one of our party theme's or maybe you have more than one slumber party, we are more than happy for you to mix and match our teepees. If it works for you, it will likely work for us too.  


PLEASE NOTE

ONCE UPON A SLEEPOVER DOES NOT SUPPLY PILLOWS DUE TO HYGIENE REASONS.  ANY TOLLS WILL BE ADDED TO THE TOTAL COST OF THE PARTY. 

3 girls sharing a laptop with surprised faces
2 young girls whispering to each other

once upon a sleepover

based in brisbane & service surrounding areas

info@onceuponasleepover.com 0401 346 617

Hours

Open today

09:00 am – 05:00 pm


Copyright © 2025 Once Upon a Sleepover - All Rights Reserved.


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